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Joining in
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5ghz Connectivity

Hi,

I had a complete broadband service drop out during the early hours of today.  I'm now able to connect to the internet again but only on 2.4ghz.

I have the 2.4ghz and 5ghz bandwidths separated, with each requiring a different password to connect.  I can see the 5ghz SSID but when I try to connect it tries briefly then gives up.  I've tried resetting router and devices and still the same outcome.

Not the biggest problem in the world, more of an annoyance as I have several devices that connect on the 5ghz only and I cba logging into each device to change it.

Any suggestions as to the possible cause of this or a solution?

Thanks.

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Alessandro Volta
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Re: 5ghz Connectivity

Do a 60 second pinhole reset on the hub

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Superfast
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Re: 5ghz Connectivity

did you do a full factory reset?
press and hold the reset button for at least 60 seconds (unitl the hub reboots on its own).

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My Broadband Ping - spgray

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Alessandro Volta
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Re: 5ghz Connectivity

Be aware that a pin hole reset will set the hub back to its default configuration, so you will have to split the 2.4 & 5Ghz bands again. 


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