@Ian_flower wrote:
Hi, we had a powercut in the week and lost our 5g wifi connection. We’ve turned router off and reset it but still only our 2g shows as a wifi option. Do i need to call virgin to try and get our quicker 5g back?
Do you have an unknown network broadcasting as “1” ?
you could try a full 60second pinhole reset(with the hub switched on press and hold the reset button for a full 60 seconds then release it and leave it to do it’s thing...)