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5G

Hi is anybody else having problems with 5G internet? I can connect to basic internet but 5G is not connecting.

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Superfast
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Re: 5G

that would be an issue local your hub, it's not something that would affect everybody.

i assume by 5G you mean 5GHz wifi, and not 5G mobile?

-----------------------------------------------------------

My Broadband Ping - spgray

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Alessandro Volta
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Re: 5G

Are you referring to 5G as in the mobile data connection of 5G as in the 5Ghz bandwidth for WiFi?

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Re: 5G

Bandwidth for WiFi At present speeds are 25% of what they were and some devices like echo dot cannot connect on lower bandwidth

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Alessandro Volta
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Re: 5G

What are your wired speeds like?

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Message 6 of 9
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Re: 5G

  • normally on 5G phone gets 100+ but on basic it's just over 20 and 5G option is missing
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Alessandro Volta
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Re: 5G

Reboot the hub


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Message 8 of 9
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Re: 5G

Hi Thanks for your help Virgin media solved issue Both WiFi signals had combined and needed splitting

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Re: 5G

Pleased to hear you've managed to resolve it balckgeorge. Do pop back on here if you're experiencing further issues with your internet connection.

 

Thanks,

 

Lisa

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