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Adam0903
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516MBPS Broadband Disconnects all the time And Wont Reconnect

Hello, 

For the last month, my internet constantly disconnects, it wont stay connected for 5 minutes and when i connect to the internet. It will say connected, Internet Not Secure. I have been using my mobile data instead of my broadband as it is not reliable and will drop while i am working from home causing issues. Is they a way someone can take a look into this and try and resolve it.

 

Thank you

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gary_dexter
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Alessandro Volta
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Re: 516MBPS Broadband Disconnects all the time And Wont Reconnect

Do wired connections also drop?


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Adam0903
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Re: 516MBPS Broadband Disconnects all the time And Wont Reconnect

I cannot say as i am wireless since i dont have a ethernet cable long enough, but i know all devices connected to it will drop together. Sometimes it doesnt show up on the available broadbands to connect to.

 

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gary_dexter
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Alessandro Volta
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Re: 516MBPS Broadband Disconnects all the time And Wont Reconnect

Difficult to troubleshoot then.

Post the network, upstream and downstream logs from the hubs admin pages 


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Adam0903
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Re: 516MBPS Broadband Disconnects all the time And Wont Reconnect

What is the URL to find that out? Or how do i? i tried http://192.168.100.1. but it wont load, says this site cant be reached.

 

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