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Message 11 of 14
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Re: 50MB on a 200mb circuit

Not sure if this helps

The router doesn't have a lot of option on it the only upstream and down stream information I could find I have posted below. The network log just shows DHCP request failure. 

We lost connectivity for about 10 minutes it has come back up but we are still only getting just over 50 meg down.

virgin.PNG

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Message 12 of 14
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Re: 50MB on a 200mb circuit

virgin.PNG

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Message 13 of 14
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Re: 50MB on a 200mb circuit

Not sure why the picture isn't working preview is fine but not loading up please see below

 

Downstream ChannelsLock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked23315000000 Hz256 QAM2.3 dBmV 39.4 dB7306289
Locked17267000000 Hz256 QAM0.9 dBmV 38.3 dB16617305
Locked18275000000 Hz256 QAM1.3 dBmV 38.3 dB1436879
Locked19283000000 Hz256 QAM1.6 dBmV 38.6 dB16281111
Locked20291000000 Hz256 QAM1.8 dBmV 39.4 dB969930
Locked21299000000 Hz256 QAM2.0 dBmV 39.4 dB958945
Locked22307000000 Hz256 QAM2.2 dBmV 39.4 dB323288
Locked24323000000 Hz256 QAM2.2 dBmV 39.9 dB348298

To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.

Upstream ChannelsLock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked253700000 HzATDMA48.0 dBmV64QAM6400000 Hz5120 Ksym/sec
Locked532600000 HzATDMA46.5 dBmV64QAM6400000 Hz5120 Ksym/sec
Locked439400000 HzATDMA48.0 dBmV64QAM6400000 Hz5120 Ksym/sec
Locked346200000 HzATDMA48.0 dBmV64QAM6400000 Hz5120 Ksym/sec
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Message 14 of 14
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Re: 50MB on a 200mb circuit

Don't worry resolved issue with the Modem this end Virgin are sending out a replacement.

Thanks 

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