As a Volt customer I received a WiFi pod yesterday to replace my WiFi boosters which had stopped working and it's been great so far. But I need a second pod to fix the WiFi signal in another part of the house which was extended and which keeps dropping out due to double brick walls. Could someone please arrange this?
I believe you have to wait a week between the 1st and 2nd pods - someoneelse should cpmment.
then, you do have to call in to order them (cant do it online the website is borked) - or try the web-chat or Whatsapp functions (that has worked for some) - or just wait here for a VM person to respond in a day or two and they will sort it for you .
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Thanks. It's not a problem linked to the first pod though, so waiting a week isn't going to make any difference in that regard. The first pod replaced the booster that stopped working and was a complete blackspot at the back of the house. The reason I'm looking for a second is to fix a problem we've had in another area of the house for a while now which always gets "poor" to "fair" reception and regular drop outs. I'm pretty sure it's because the signal has to go through a double brick wall to reach it. Occasionally I would have to "borrow" the old booster from downstairs when it got too bad. I did tell them last week on the phone I would need more than one.
Thanks for posting - we do need to wait a week before ordering the 2nd Pod. Please pop us a post on Sunday and we can assist further with this, or call the team then on 150 / 0345 454 1111 and we'll help further.