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2 hours on waiting online chat

kl12345
Just joined

I need to move home ...I want to bring the service to new house.

I waited online for 2 hours (estimated waiting time is 45 mins) now and 30 mins by call (estimated waiting time is 10 mins) .

What a terrible service. 

1 REPLY 1

jbrennand
Very Insightful Person
Very Insightful Person

If you dont get through try at 08.00 - should get through easily then


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.