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2.4ghz not working

Hi, the 2.4ghz frequency is no longer working on my superhub 3. I can see the connection but it comes and goes with zero signal strength showing. 5ghz is working fine but I have done old devices that need 2.4ghz. 

I have tried rebooting the hub multiple times, turning the frequency off and on again, turned off the guest mode and smart setting. Tried different channels, changing password and WiFi connection name so it doesn't match 5ghz in any way. Tried 20 and 40 MHz, still no joy.

What's next, bin it?

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Re: 2.4ghz not working

Hi mrandrev,

 

Welcome to the community and thank you for your post. I'm sorry to hear about this. 

 

Does the 5GHZ network still show as 5GHZ?

 

^Martin

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Re: 2.4ghz not working

Hi Martin,

Yes the 5ghz is working correctly and showing as 5ghz.

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Re: 2.4ghz not working

Okay, this is an unusual one. 

 

What I will do is private message you so I can pass some data protection and take a look at the hub.

 

^Martin

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