Hi, I wonder if someone can help me please. After speaking to the worlds rudest man at Virgin yesterday due to my internet bein so slow, Netflix would not run with any sound, I was told to reset the router with the pin and then sacking me off the phone. After doing this the 2.4ghz and 5ghz has disappear - I now only have one internet thingy to click on and the internet speed feels like wading through treacle. Do I need to do anything to get these back (2.4 and 5ghz) and will it make any difference? I would be grateful for any helpful response.
Thank you for taking the time to consider my plight.