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2.4Ghz not working

Last night the router stopped broadcasting on 2 4GHz whilst the 5 remains fine. 

I've rebooted everything and done a reset to no effect.

All devices with issues had been working perfectly for months before now.

Do I need a new hub?

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Re: 2.4Ghz not working

Hi,

Its sounds like the hub has a fault with the 2.4 wireless frequency. Can you private message me your account number and site id so I can do some further tests.

Mark as helpful if ive helped and click on the kudos link

Kind regards 

Darren Hollands

Access field technician

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Re: 2.4Ghz not working

Hi

Thanks for the reply but all working again now. I unplugged the router for 30mins then rebooted and it came back up.

Do you recommend naming the 2 4 and 5 networks separately by the way? Any advantage in that?

Cheers

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