Menu
Reply
  • 1
  • 0
  • 0
Joining in
191 Views
Message 1 of 2
Flag for a moderator

2.4Ghz Internet connectivity stopped working all of a sudden with Hub 3

I've an odd problem where as of this week 2.4Ghz stopped connecting to the internet.  I've tested this with both my phone and laptop, it seems I can connect to the router on 2.4Ghz but not to the Internet.  5Ghz works fine though.

I was thinking my new next door neighbours signing up for Virgin Media might have introduced a channel conflict but I've tried changing the channel via the router control panel and it doesn't make a difference.

Does anyone have any thoughts?

Thanks!

0 Kudos
Reply
Highlighted
  • 2.71K
  • 158
  • 340
Trouble shooter
183 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: 2.4Ghz Internet connectivity stopped working all of a sudden with Hub 3

Try rebooting your Hub.

If that doesn't work try a factory reset .

With the Hub Powered on use a paperclip or similar do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.

*********************************************************************************************************************************************

Mike Robinson


Ex UK Armed Forces
Computer Based Training and Learning Designer for many of the world's Military Arms.