I'm sorry that you're having some problems connecting to your Sonos device at the moment. I can understand that you'd like to get this resolved.
I'm not able to see any obvious issues with your services, so just to check, have you already tried a factory reset of the hub to see if this helps at all? This is done by poking a paperclip or similar into the pinhole labelled RESET for at least 20 seconds. Please bear in mind that any settings or passwords would revert to their default and disconnect any wireless device.
I'll pop you a private message in case that doesn't work, so I can look at other options. It may be that we need to send out a replacement hub.