1gb installed

[Duffyg]

Have just installed 1gb broadband and since installed I have never actually achieved the 1gb speed or anything near it. In difference room I get different speeds from room with router (hub5) 700mb to around 250mb in bedroom’s. I had a hub 3 previously 300mb and I got around the 300 mb in every room. I have had 3 engineers look at this but not any better engineers are stumped. Any ideas?? I know I will not get 1gb but looking for much faster than 700mb in room with hub??

[Adduxi]

How are you testing, wired or Wifi?  What device are you testing with?

With a wired connection, run a FULL test on this website and post the results - www.samknows.com/realspeed

[carl_pearce · Accepted solution]

What speeds are your wireless devices capable of?

You must have WiFi-6 at both ends and even then 1Gbps to one device is only possible when very close to the HUB.

[Duffyg]

Purchase 1gb broadband and since install I am running around 600 mgb at the router, and between 300-450 the rest of the house. Boost pods when switched on slow the speed further. Have had 4 engineers look at this and all are stumped. I last spoke to VM customer service on Friday who told me I would get a call back Monday still waiting on that call. Paying for something I am not getting ready to cancel.

[carl_pearce]

What does this site show?

https://samknows.com/realspeed/

[jpeg1]

Upgrading the broadband speed won't upgrade the WiFi speed if the wireless devices aren't capable of it. Are they all WiFi 6 capable? 

VM only guarantee 30Mbps with their Pods 

[legacy1]

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@jpeg1 wrote:

VM only guarantee 30Mbps with their Pods 

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I thought it was 20Mb? VM upping the bar😮  

[carl_pearce]

Old news!

https://www.ispreview.co.uk/index.php/2023/07/virgin-media-o2-tries-to-reclaim-uks-fastest-wifi-guar...