Hi,
So we lost connection on Saturday for around an hour, since then, the pods have not worked and were slow flashing white light.
Today I reset the hub again and moved the pods into the same room, the flashing on the pods eventually stopped, however, looking in the Connect app I have a few problems.
1 - one of the pods is showing as offline when I click on it.
2- the hub as an exclamation mark and so does the other pod. Upon clicking the hub and the pod, it says there is a conflict in settings, the network settings are conflicting with each other. When I say ok to remidy it asks me to select my network name, it appears twice, when I click either one it says there is a problem and to call Virgin. I have tried but gave up.
Can anyone help?
Thanks,
Lee
