on 02-11-2023 16:56
how can i pay a bill, online, everytime i try to login it asks for password, and everytime it does not accept it, so have to put new one in everytime i sign in, running out of passwords now,
try to pay by mobile phone app when i go to pay it asks me to contact bank app for payment to go through, when i get through to bank app, allow payment, i then have to go through the whole rigmarole again as soon as i log on
i just want a number to speak to someone, really getting fed up now
on 02-11-2023 19:24
Hi maroonref,
Thanks for posting, and sorry to hear you're having some issues making payments.
Are you able to make a one-off payment using this link
Have you tried signing into your mobile account via a web browser rather than the app?
Alex_Rm