can't log in to virgin media account

[Latex]

For months now I can never log in to virgin media. Says password is incorrect I know its correct also can not log into virgin go all the same issue sort it out 

[Zach_R]

Hi @Latex,

Thank you for your post and welcome to our community forums. We're here to help.

I'm really sorry to hear that you're struggling to log into your My Virgin Media online account. Have you clicked on the Forgotten Password link and followed the steps to reset it?

Thanks,