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account number

Hi

I have had my broadband fitted and I am trying to set up my online account so I can use the virgin media app, the problem is I do not know my account number, I wasn't given a starter pack or email with the account number, how do I go about getting my account number?

Thanks

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Re: account number

Hi Suleman-5893, 

Thanks for your post and welcome to our community. 

It's great to hear you've taken our broadband services, I hope you're enjoying them. 

Have you had any letters or emails from us since taking out the services? It would be on any account specific correspondence you've had from us. 

If not then please give us a call on 150/0345 454 1111 and we'll be able to give it you over the phone. 

:) 

Emma_C - Forum Team
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