Cannot create an acceptable password even though it's
starts with a letter
contains a number
has 1 of the allowed special characters.
Can anyone help please.
There have been reports that despite that message the new password has in fact been registered.
However an 8 character password is unlikely to be particularly strong. VM passwords can now be up to 64 characters long.
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Sorry to hear of the password issues experienced, we understand the confusion this can cause and appreciate you raising this via the forums. Welcome to the community.
As Graham_A has mentioned, there has been some issue regarding settings passwords with an error message being given. Have you tried to log in using the password you selected and got the error message for?
Thanks for confirming, I would advise trying again. We have however been made aware of an issue with our website this evening though so, I would recommend trying this tomorrow then let us know how this goes.
If you have no luck with this please, let us know. We will be happy to assist further.
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