Menu
Reply
Hmander
  • 2
  • 0
  • 0
Joining in
159 Views
Message 1 of 4
Flag for a moderator

Wrong email address for log in

Hi, I am a new customer and I inadvertently put an old email address for joining and so now I can’t verify the address which I need to do to start access my account. Can you help. Tried text chat, useless, tried speaking to some one, still waiting  

Tags (1)
0 Kudos
Reply
Emily_G
  • 4.45K
  • 189
  • 256
Forum Team
Forum Team
111 Views
Message 2 of 4
Flag for a moderator

Re: Wrong email address for log in

Thanks for the post Hmander and welcome to our community.

 

Have you managed to change this information since your post? 

 

Thanks, Emily.

0 Kudos
Reply
Hmander
  • 2
  • 0
  • 0
Joining in
90 Views
Message 3 of 4
Flag for a moderator

Re: Wrong email address for log in

Hi Emily 

unfortunately I have still no been able to access my account. 

0 Kudos
Reply
Paul_DN
  • 5.23K
  • 307
  • 547
Forum Team
Forum Team
80 Views
Message 4 of 4
Flag for a moderator

Re: Wrong email address for log in

Hi Hmander,

 

I am sorry to hear you still haven't been able to get into your online account, I wasn't able to find a active account with the details we have for you, I will be happy to help further for this I would need to invite you into a private chat so I can take you details.

 

I will send you a invite into a private chat, if you do still require help please accept this.

 

Regards

 

Paul.

0 Kudos
Reply