Wrong account associated with my email address

[grahammunday]

Hi all,

I recently moved house - the account number from my old property is still registered to my email and online account - I need to get that account removed and the account number associated with my new property allocated to my email address and online account.

Does anyone know how I can get this done please?

Thanks, Graham.

[Robert_P]

Hello grahammunday

Thank you for raising the account issue regarding your email address and online account since moving, we understand the frustration as this should have been arranged during the move process.

We're eager to get this resolved for you so I will send you a Private Message to get some more details from you to look into this further.

Thanks

Rob