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Welcome Email

Adamned
Joining in
Spoiler
Hi, I'm just wondering.. I ordered my broadband today, I have received confirmation of my order. But when will I receive my welcome email to get my account number and area number to able me to create an account on the app to be able to keep an eye on my account??
2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

@Adamned Once your connection is up and running you should be able to set up the My Virgin Media app.  You should receive the welcome email in advance of the installation date.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Lee_R
Forum Team
Forum Team

Hi Adamned, thanks for posting and welcome to our community.

I would love to help you register for My Virgin Media. I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards


Lee_R