Virgin Media Community

[Qussay]

Hi

Websafe page does not work. It shows the below message. I tried chrome and MS Edge and also inPrivate or incognito browsers (PC and mobile including Safari) all not working. 

"Oops, something's broken

We're sorry this isn't the page you wanted.

This part of the site isn't working at the moment, but it'll be up and running again soon.

Other parts of the site might be working as normal, so try using the links below to help you find what you want.

Take me to:

My Virgin Media home

Virginmedia.com

Help & Support

Check your email

Virgin Broadband, TV and Phone

Contact Us"

[DJ_Shadow1966]

Hello

Can you try the this direct link - https://my.virginmedia.com/my-apps/onlinesecurity/websafe/settings.html

Regards Mike

[David_Bn]

Good Morning Qussay,

Thanks for your post on our Community Forums and a very warm welcome to you!

Sorry to see that you've not been able to access the websafe page.

Can you tell me if you've been able to log in after clicking the link sent by @DJ_Shadow1966 to access the websafe page?

Kindest regards,

David_Bn