VirginMedia - Oops something went wrong

[Tas24]

I could not log in my virgin media. I tried all options even the applications. I always face this alert “Oops, looks like something's gone wrong on our side. Please try again.”

I tried again, again and again. It does not work…

[Steven_L]

Hey @Tas24, 
Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your online account and app, have you ever been able to log into your account?

Which applications have you tried to login in on and got the same results?

Are you using this link https://www.virginmedia.com/my-virgin-media to login to your account online?

Are you using the most up to date versions of the apps?

Regards,

Steven_L