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Virgin app

New customer. Not connected yet but trying to register on my virgin Media app. Been inaccessible for several days. Is it always as useless?

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Re: Virgin app

Hi paulyardy, welcome to our community.

 

I am sorry to hear you've been experiencing issues with the app. So we can get a better understanding as to what is happening, are you able to advise what error message you're receiving?

 

Thanks,

Tom_S

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Re: Virgin app

Morning Tom,

It’s now resolved, but I couldn’t register for the best part of a week.....” site unavailable due to maintenance “

I thought thar was pretty poor.

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