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Idiopathic
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Virgin Media App freezes on logo screen

I load up the app and tap to open it but it gets stuck with the message below.

Ive removed it cleaned out disused files, loaded it and the same thing happens.................................................

virgin media app frozen "we're having difficulty reaching our servers" 

 

Help please

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Megan_L
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Re: Virgin Media App freezes on logo screen

Hi Idiopathic,

Thanks for using the forums to get this issue looked into with your Virgin Media App, I can appreciate this might be frustrating if you need to view something about your services!

Could you please try reinstalling the app from scratch.

If this does not work, make sure your device's system is updated to the current OS. 

I also have a link here for help with Apps like this. 

Please let us know how it goes.

Thanks,

Megan_L

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