I seem to have multiple errors:
1) I am not being able to login into MYVIRGINMEDIA app as am facing message “Something went wrong “

2) if I try to login in the SkySports app using my VirginMediaUK account it gives me an error: “there was an unexpected error”

3) if I attempt accessing my bills via the website (www.virginmedia.com) I see the below error….

It has been a few weeks now and I have called the Customer Services Team who can't seem to understand the fault, or offer a solution. They say they will monitor and call me back, ask for it to be escalated, but they don’t.
I believe that I am not the only one with this issue? Has anyone managed to find a resolution?
I have uninstalled the apps, changed passwords, changed emails, log in details. I have now run out of options and am posting on here. The Customer Service Team do not seem to understand the problem. I can't use the services that I'm paying for. This is not acceptable.
Can someone please help?
virgin, I need help!