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Verification email not arriving.

adamwragg
Joining in

My partner and I have recently signed up to virgin broadband but are unable to login without verifying our email address, however this email is not arriving.

Email is not in spam/junk.

I am not able to log in at all

Is anyone able to help please.

 

 

 

 

 

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey @adamwragg,

Welcome back to the community and thanks for taking the time to post.

I'm sorry to hear of the issues that you're having trying to register for your online account. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L