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Unable to verify account

CallumSmith
Joining in

on ‎06-06-2023 17:52

  • Hi I have used email address with .co.uk which should have been .com and am unable to verify my account. Please could you help me. 
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Kath_F
Forum Team
Forum Team

on ‎06-06-2023 20:08

Hi CallumSmith, 

Thanks for coming back to us in the Community. ⭐

We're sorry to hear you're having an issue with verifying your account. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_F ✨
Forum Team

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