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Unable to verify account

Joining in
  • Hi I have used email address with which should have been .com and am unable to verify my account. Please could you help me. 

Forum Team
Forum Team

Hi CallumSmith, 

Thanks for coming back to us in the Community.

We're sorry to hear you're having an issue with verifying your account. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊


Forum Team

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