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Unable to register on my virgin

Joining in

My virgin media went live a few days ago bit when trying to register it won't let me put in a password. I've tried a different browser but still no luck


Forum Team
Forum Team

Hello Jcordon. 

Sorry to hear this is happening and thanks for letting us know.

Can I please ask if you have tried clearing the cache and cookies on the browser you are using.

Have you tried a different browser?

Are you getting any error codes?

Also can we please ask you to try both of the following links below to register again.
Look forward to your response.



Hi there

Yeah I tried both links and it still didn't work. I called up Virgin bit she suggested no special characters and that didn't work either

Hi @Jcordon thanks a lot for your reply.

Can you please perhaps take a screenshot of the error message you're receiving, or the page where you get stuck so we can advise more specifically perhaps?

Many thanks