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Unable to register for my virgin app

Hi there,  we’ve been a virgin customer now for several weeks, installation was done in July but we still can’t register on the app. It does absolutely nothing. I’ve put the surname in, account number and the area code and it can’t find me....

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Re: Unable to register for my virgin app

Hi Redhot200,

 

Thank you for reaching out to us in our community, I am sorry to hear you are unable to register for our online app.

 

I would like to invite you into a private chat so I can look into this for you, I will send you an invite shortly, please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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Re: Unable to register for my virgin app

I still haven’t received said invite to sort this out 

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