on 27-06-2022 13:43
I am a returning customer at a new address. When I try to register for My Virgin Media I get this.
We're sorry to see you go.
Now you've left us, we've closed your account and you can no longer register for My Virgin Media.
I was a customer years ago at a different address but with the same email address
on 27-06-2022 16:37
Hey Singy62, thank you for reaching out and a warm welcome to Virgin and our community.
I can help you with this.
I am going to send you a PM, so we can get this sorted out for you.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?
on 28-06-2022 17:38
Same issue whatsapp support people told me it was impossible to be rectified.
Maybe Virgin no longer want returning subscribers?