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Unable to download Virgin apps

Joining in

Hello there,

I am struggling to download any virgin apps. It kept getting me currently not available at your country error and I am currently in the UK. Also, the region is UK as well.


Very Insightful Person
Very Insightful Person

Hi @Naviidkh 

Are you using a VPN, either hardware or software based ?

This could effectively make it appear that yuo are in a different country/region.


I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Actually, I just downloaded the app. It was a problem with my app store region.


Hi @Naviidkh thanks for your post, although I'm sorry to hear of your concerns raised here,

Great to see though that since you posted, you've been able to get this fixed!

If you do need any further support, please don't hesitate to let me know.

Many thanks