Menu
Reply
Smally_McSmall
  • 1
  • 0
  • 0
Joining in
72 Views
Message 1 of 3
Flag for a moderator

Unable to create My Virgin Media account

I am unable to create a My Virgin Media account as I receive the error that my details are incorrect when I try to sign up (I have checked and double checked them against my latest bill email).

I also seem unable to find any way to contact anyone about it as most pages on the website ask me to sign into my My Virgin Media account...

Please help!

0 Kudos
Reply
Ryan_N
  • 1.95K
  • 99
  • 159
Forum Team
Forum Team
37 Views
Message 2 of 3
Flag for a moderator

Re: Unable to create My Virgin Media account

Hey Smally_McSmall, 

 

Thank you for your post and welcome to the forums. 

 

Sorry to hear you're having some issues when creating an online account. I will send you over a private message so I can help here. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
0 Kudos
Reply
Ryan_N
  • 1.95K
  • 99
  • 159
Forum Team
Forum Team
23 Views
Message 3 of 3
Flag for a moderator

Re: Unable to create My Virgin Media account

No problem at all - glad I could help 🙂 

 

Keep safe.

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
0 Kudos
Reply