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Unable to change my telephone number in Virgin Media app

Joining in

Hi. I am unable to change my telephone number on the app.

I have tried multiple times but it will not save.

Please help.

Thank you.


Forum Team
Forum Team

Hi there @FillaBJ


Thank you so much for your first post to the community forums and welcome to the team, it's great to have you here. 


I'm so sorry to hear that you have been unable to change your number over! I'd be happy to look into this with you via a PM.


I'll pop one across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.


Thank you.