on 28-06-2022 15:00
Another new user here unable to have password accepted to register for account.
Tried all of the suggested fixes (cleared cache, various browsers, different emails etc) and nothing works.
If someone could get in touch to resolve this it’d be appreciated.
on 28-06-2022 17:06
Hi there Danny,
Thank you so much for your first post to our community forums and welcome to the team! It's great to have you here.
Can I just confirmed have you already been installed with us, or are you waiting to be installed?
on 28-06-2022 17:41
Hey Ashleigh - thanks for the reply.
It was just installed this morning. I've been trying to create an account for a few weeks in order to track the progress of my order (as suggested in the welcome email) but without any success.
on 28-06-2022 19:43
Thanks for coming back to us on this one.
As you've already been installed and are still having issues, we would need to take a closer look at things.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
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