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Trying to sign up

myrie0209
Joining in

I've been trying to sign up for the app but it keeps saying I can't use the passwords I am trying and I have tried several different ones.

4 REPLIES 4

David_Bn
Forum Team
Forum Team

Good Morning @myrie0209, thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear that you're currently experiencing this issue with the password entry not being accepted.

Can you please advise me if you've also been able to try alternative browsers and clear history/cache on your device?

Kindest regards,

David_Bn

Yes i have tried both and it is still not working.

Thanks for confirming 🙂

 

So I can help further I've popped you over a private message (purple envelope, top right hand corner) to get a few more details from you.


Alex_Rm

Thanks for getting back to me over private message myrie0209,

 

Glad to hear this has now been resolved 🙂


Alex_Rm