on 03-06-2022 17:47
I've been trying to sign up for the app but it keeps saying I can't use the passwords I am trying and I have tried several different ones.
on 04-06-2022 08:32
Good Morning @myrie0209, thanks for your post on our Community Forums, and a very warm welcome to you!
Sorry to hear that you're currently experiencing this issue with the password entry not being accepted.
Can you please advise me if you've also been able to try alternative browsers and clear history/cache on your device?
Kindest regards,
David_Bn
on 05-06-2022 10:12
Yes i have tried both and it is still not working.
on 05-06-2022 12:18
Thanks for confirming 🙂
So I can help further I've popped you over a private message (purple envelope, top right hand corner) to get a few more details from you.
Alex_Rm
on 06-06-2022 10:42
Thanks for getting back to me over private message myrie0209,
Glad to hear this has now been resolved 🙂
Alex_Rm