on 25-10-2022 09:37
I’m having trouble registering for the Virgin Media app and also logging into my account. I’ve received an error message called DEF01 on numerous occasions when trying to log in I’ve tried this on the email link as well as online.
on 25-10-2022 11:45
Hi @Rebecca29
Thanks for posting on our community forum and so sorry to hear about the issue with your email.
I am going to drop you a private message now to collect some more information. Please keep an eye on your inbox.
Regards
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