Sky devices limit reached, Virgin TV GO access denied

[ColinMee58]

On the sky sports app it says devices limit reached. I go on virgin tv go app to manage devices and then manage sky devices but it says access is denied as i am not a virgin customer (obvious I am !) Please advise, thanks

[Natalie_L]

Hi ColinMee58, 

Welcome to the community and thank you for posting. 

I am very sorry to hear you are experiencing issues with using the Sky Sports app on your devices. 

In order to assist further, I am going to pop you over a private message to take a few details. This will be available via the red bar at the top of the page. 

Speak soon,