Virgin Media Community

[varisav]

I accidentally signed up with the wrong email when signing up and entered .com instead of co.uk , could i please be told how to resolve this issue as I now cannot verify my account ? 

[Natalie_L]

Hi varisav, 

Welcome to the community and thank you for getting in touch.

Oh no, we have all been there but please do not worry as we can help. 

We will need to update the information on your account so I am going to pop you over a private message now. 

This message will be available via the purple envelope on the top right of this page. 

Speak soon, 

[Kain_W]

Hi varisav,

Natalie is currently out of office so I've assigned this to myself.

I've dropped you a private message so we can get this sorted for you. 

Thanks,

[Kain_W]

Thanks for your cooperation over PM varisav,

I'm glad that is now rectified for you. 

If you do have anymore queries in the future then contact us and we'll advise further.

Cheers,