Signed up to virgin media broadband with incorrect email address

[skuchibhotla]

I accidentally misspelled my email address while registering to my Virgin media account and been struggling with VM customer care since a week now to rectify this. Anyone there to assist here?

[Reece_MH]

Hi skuchibhotla 👋

Thanks for your post, and welcome to the Community Forums.

I'm sorry to hear you've made an error when registering to your My Virgin Media. I'm going to send you a private message, so I can assist you further. Please look out for it in the top-right, white envelope. If you can't see it there, just tap your profile picture and then the "My Messages" tab.

Thanks,