Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with resetting your password for your online account.
What happens when you go to reset your password? Do you see an error? Let us know what issue you're facing so that we can help. 🙂
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I cannot log into my online account, when I attempted to reset my password it will not allow me to reset my password to anything. It says I cannot use my username in my password but I am not doing that. Can someone please help me.