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Hi I have recently joined virgin media and I am receiving emails asking me to register my account but when I click on to try I keep getting this reply E723C317-EA5C-408C-9CBF-A7BFCD928791.png

Can someone give me some advise as it’s been like this now for a week and I am starting to regret changing to virgin as no one is giving me any answers 

thanks 

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