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on 24-05-2022 17:10
I am unable to register to an account when entering my email which I ordered with it comes up with a def01 error if anyone can help it would be appreciated
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on 24-05-2022 20:23
Hi Lukegrant1980,
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you're having some issues setting up an online account.
Can you confirm if you've attempted to use a different password?
Alex_Rm
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on 24-05-2022 21:30
No because I hadn’t set up an account
on 25-05-2022 08:23
Hi Luke,
Thank you for the above information, have you had a previous account and are you trying to use the same email associated with it?
Regards
Paul.
on 25-05-2022 10:03
No I haven’t had a previous account as I’m a new customer
on 25-05-2022 12:52
Thank you Luke, we are aware of an issue and this is with the team, they aim to get this resolved ASAP.
