on 22-08-2023 09:43
Good Morning,
I am trying to register in virgin media, but I am not receiving the verification email, could anyone help please?
Thanks
on 23-08-2023 09:53
Hi frutos_subos,
Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you have been unable to set up an Online Account due to not getting the verification Email, this can happen if you have inputted your details in wrong, this is something I can help with, I will send you an invite into a private chat, once received please click on the white envelope to accept.
Regards
Paul.
on 23-08-2023 14:30
Hi Paul_DN
Thanks for your reply, however I haven't received any invite for the private chat, how am I supposes to receive it? through my email, or here in the envelope on top of the page?
Regards
on 23-08-2023 20:56
My apologies @frutos_subos
I have let @Paul_DN know that the private message invitation has not been successful and to attempt this again for you tomorrow when they are back on shift.
Please do let us know again if this has not worked for you when Paul responds.
on 25-08-2023 09:02
Hi Carley_S
I still haven't been contacted in a private message, can anyone help me please? I just need to be able to register correctly in Virgin Media.
Thanks,