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Re: Unable to reset password

Sheezy
Joining in

I’m having exactly the same problem - no password is being accepted for password reser, regardless of device or browser

3 REPLIES 3

Gareth_L
Forum Team
Forum Team

Hello Sheezy,

Thanks for your first post and welcome to our Community.
Sorry to hear you are having the same issue with a password reset.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your envelope at the  top right of your screen that would be great. 
Regards     
Gareth_L
 

 

peatbog
Joining in

DId you get sorted?  I had the same problem yesterday and it's continuing today.

Hello peatbog.

Sorry to hear you are also experiencing the same issues.

Can you please explain in a bit more detail what happens and we can do our best to help.

Gareth_L