Registering with Virgin Media App

[johnlouiswest]

Hi

I've been trying to register for My Virgin Media, having just become a new customer 

I have tried everything and essentially get stumped with a verification email that I never received, and it's nearly impossible to speak to someone to sort this out. I try to log in it says my email hasn’t been verified. I have, on multiple days pressed the button for another verification email to be sent, but I've not had any emails through.

Please help, as this is getting beyond frustrating.

[Nathan_B]

Hi there @johnlouiswest, welcome to the forum and welcome to Virgin. It's great to have you on board 😊

Thanks for posting here, I'm sorry to see you have not had the verification email sent. I can certainly understand how frustrating this is 😔

I will be happy to help you with this, so I can so this I will send you a PM to confirm your details.

Regards

Nathan

[Nathan_B]

Thanks for chatting with me via PM @johnlouiswest, I'm glad that you have now been able to access this.

Please let us know if you need any further help in future. We will be happy to assist 😊 

Regards

Nathan