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Re: Old customer now returning but account doesn't work

Fin3
Joining in

Hi, I'm having the same issue.

Could I open an IT ticket please.

3 REPLIES 3

John_GS
Forum Team
Forum Team

Hi @Fin3 

Thanks for posting, welcome back to Virgin Media and also welcome to the community.

Please make your own thread in the future 🙂 this is just to ensure no work is missed.

I'll send you a PM now to assist further.

Best wishes.

John_GS
Forum Team


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jrl7904
On our wavelength

ol still waiting for mine to be fixed considering the number of people with same issue as me someone needs to pull their finger out

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @jrl7904,

Thanks for coming back to us here and sorry that you are still having this issue, I can see you are presently speaking to my colleague via private message, if you continue to reach out to them there, they will be able to assist. 

Joe