App wont let me set password

[j1wallace]

Hi there, 

I'm having the same problem, can someone assist me also?

Thanks!

[Nathan_B]

Hi there @j1wallace, welcome to our forum and thanks for your post.

I'm sorry to see you are having issues setting up a password on your app. So we can assist further can you please clarify which app you are using?

Regards

Nathan
 

[j1wallace]

I'm trying to log into my virgin media app? 

[Zach_R]

Hi @j1wallace,

I'm very sorry to hear you're having this trouble. Would you mind trying to sign up via the website and your choice of browser instead of the app?

Let us know how you get on.

Thanks,
 

[j1wallace]

Hi yeah I've tried using different browsers, it's still not letting me set a password! 

[Travis_M]

Hi @j1wallace

Thank you for clarifying so, I am going to drop you a private message now - please keep an eye on your inbox.

Regards

[Kain_W]

Hi j1wallace,

Travis is currently out of office so I've assigned this to myself.

I've dropped you a PM so we can discuss further.

Thanks,