Virgin Media Community

[mb35]

App wont allow me to use any password configuration tried for an hour no success

[Client62]

The app requires the same email / password as are used for the Virgin Media online account.

[David_Bn]

Thanks for your post on our Community Forums and a very warm welcome to you @mb35.

Sorry to hear of the issues when trying to log into the application.

Has the response from @Client62 offered you any assistance?

If you have already attempted to enter these details, can you please confirm if you're able to log into the account via a web browser?

Kindest regards,

David_Bn

[Graham_A]

@David_Bn  I read this initial post rather differently from the track that Client62 went down.

I read it to be the regularly reported issue of all attempts to set a password in order to create a My VM account being rejected.