Showing results for 
Search instead for 
Did you mean: 

Password trouble for tv control login

Joining in

I am having trouble creating a password that my account will accept - I see from the forums other people have had the same trouble. I’ve followed all the instructions with numbers, special characters and so on but it won’t let me make a new password. Has this problem had a solution yet?


Forum Team
Forum Team

Hi @heatherzeta 

Thanks for posting and welcome back to the community.

Sorry to hear you're having trouble creating an online account for TV Control. 

However, this does use your My Virgin Media log in - if you click this link you'll be able to reset your login details 🙂

Keep me posted how you get on.

Best wishes.

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill